Budy's Bestie Return policy

🕒 return window

Returns must be requested within 30 days of delivery.

🔄 exchanges

We currently do not offer direct exchanges.

If you’d like a different size or item,
please return your original order (if eligible) and place a new order separately.

💳 refunds

Approved refunds will be issued to your original payment method.

Please note:

  • Original shipping costs are non-refundable

📦 return eligibility

To be eligible for a return, items must be:

  • Unworn
  • Unwashed
  • Free of stains, odors, or pet hair
  • Returned with all original tags and labels attached

Items that are not suitable for resale cannot be refunded.

 

Items marked as Final Sale are not eligible for return, exchange, or refund.

This includes:

• Black Friday sale items
• Any item specifically marked as Final Sale

Please review your order carefully before purchasing Final Sale items.

*Pre-order is eligible for return

🩹 damaged or incorrect items

If something arrived damaged or incorrect, don’t worry — we’ll do our best to make it right. 🥺

Please contact us within 5 days of delivery and include:

  • Clear photos of the issue
  • Photos of the packaging
  • A photo of the shipping label

In some cases, we may ask you to return the item.

Once approved, we’ll provide either:

  • A replacement of the same item (same size), or
  • A full refund including original shipping costs

For approved damaged or incorrect items, return shipping costs will be covered by Budy’s Bestie.

✈️ how to start a return

For United States

For Other Countries

❌ order cancellations

If you would like to cancel your order, please contact us within 12 hours of placing your order.

After 12 hours, your order may already be processed and prepared for shipment. 📦

Once an order has been processed, we are unable to cancel it.

Thank you for your understanding. 💗